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Analytics

ROI

Return on investment – the ratio of profit to the cost incurred.

ROI shows whether marketing spend pays off. With a Novi website, one extra customer a month is often enough for the investment to pay for itself many times over.

What it means in practice

ROI (Return on Investment) shows how much you earn for every złoty spent. It’s calculated as (profit − cost) / cost × 100%. In marketing you compare the cost of a website or campaign with the value of the customers it brings.

Why it matters for your business

ROI shows whether marketing spend is an investment or just a cost. It lets you compare channels and shift budget to where it brings the most customers.

Examples and good practice

  • Calculate the average value of a customer in your industry.
  • Measure how many customers came from the website and ads.
  • Include fixed costs, such as hosting, and one-off costs.
  • Compare channel ROI every quarter.

How Novi handles it

With a Novi website at PLN 1,995 and hosting at PLN 125 per month, one extra customer a month is often enough for the investment to pay back many times. The Lead and ROI dashboard shows it in numbers.

Tip for Novi online advisors

Calculate the ROI out loud with the client – it is the strongest closing argument.

Related terms

Attribution Web analytics NPS Engagement rate Consent Mode Google Tag Manager Benchmark KPI

All of this comes as standard with a Novi website.

A complete Novi website: PLN 1,995. And if you enjoy talking about things like this with business owners — join the Novi team of online advisors.