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Analytics

Benchmark

A reference point for comparing results, e.g. with the market average.

Benchmarks help assess whether, for example, a website’s conversion rate is good compared with the industry.

What it means in practice

A benchmark is a point of reference – a result you compare your own data with, e.g. the average conversion rate in your industry, a typical cost per click or competitors’ page speed.

Why it matters for your business

Numbers alone say little: is a 2% conversion rate a lot? A benchmark lets you judge where you stand in the market and set realistic goals.

Examples and good practice

  • Compare yourself with businesses in the same industry and region.
  • Use your own data from previous months as a benchmark too.
  • Treat market averages as guidance, not the final goal.
  • Update benchmarks once a year.

How Novi handles it

The Monthly results report on Novi websites compares your results with previous periods and typical values for your industry.

Tip for Novi online advisors

Related terms

Conversion rate Event Web analytics KPI CTR Session Engagement rate Phone conversion tracking

All of this comes as standard with a Novi website.

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