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Contact form

A website element through which a visitor can send an enquiry without calling.

Many people prefer writing to calling, especially in the evening. A simple form with a few fields increases the number of enquiries. Novi forms are protected against spam and work on every device.

What it means in practice

A contact form is a set of fields on a website through which a customer sends an enquiry: name, phone or email and a message. It can also include a service choice, preferred date or photo upload.

Why it matters for your business

Many people prefer writing to calling – especially in the evening, at work or when they want to describe a problem. A good form collects more enquiries, and well-chosen fields give you the data needed for a quote straight away.

Examples and good practice

  • Limit fields to what’s necessary.
  • Add a service or budget choice if it helps quoting.
  • Show a clear confirmation and expected response time.
  • Protect against spam without annoying puzzles.

How Novi handles it

Novi forms are short, spam-protected and work on every device. The multi-step quote form and lead inbox modules help collect and handle more enquiries.

Tip for Novi online advisors

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All of this comes as standard with a Novi website.

A complete Novi website: PLN 1,995. And if you enjoy talking about things like this with business owners — join the Novi team of online advisors.