AI citations are a new form of visibility, comparable to a top position in Google. They depend on the credibility, structure and clarity of the content.
What it means in practice
An AI citation is when an AI assistant or search engine (ChatGPT, Perplexity, Google AI Overviews) names your business or website as a source for its answer – often with a link or your company name.
Why it matters for your business
It’s a new form of visibility, comparable to a high Google ranking. The user receives a recommendation from a tool they trust, so such contact is very valuable.
Examples and good practice
- Publish concrete, verifiable facts about your service.
- Answer questions in short, self-contained paragraphs.
- Build credibility with reviews and mentions on other sites.
- Monitor whether and how AI mentions your business.
How Novi handles it
Novi websites are built to be easy to quote (GEO/AEO). The AI visibility monitoring module checks every month whether AI mentions your business and suggests improvements.